Returns & Refunds
How returns work at getDARC: a 30-day window on new stocked products, honest limits on custom builds and Vault units, and refunds to your original payment method.
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Legal
policies and teRms
Every policy that governs buying, using, and posting on getDARC.com, in one place. Written plainly, versioned, and available before you commit.
Preview build. These documents are drafts pending review by counsel and are not legal advice. Numbers and terms may change before launch.
Buying and delivery
Limited Warranty
getDARC's limited warranty: two years of parts-and-labor coverage on new builds, upgrade-friendly terms, and an honest as-graded warranty for DARC Vault units.
Version 1.0.0
Shipping Policy
How getDARC packs, insures, and ships orders inside the United States, and what happens if a parcel is lost or damaged in transit.
Version 1.0.0
Privacy and data
Privacy Policy
A description of what personal information getDARC.com collects, on what basis, how long it is kept, and the rights you hold; a preview draft pending counsel review.
Version 1.0.0
Cookie Policy
How getDARC uses cookies and similar trackers, why strictly necessary ones are always on, and why everything else loads only after you opt in.
Version 1.0.0